We love to hear from our customers. How else can we exceed your expectations! Our customers receive a Yahoo! survey about 2 weeks after placing on order on-line, the survey asks them to rate their experience on a 5 point scale.
We are very proud to say that we a Five Star Yahoo Store. That is their highest ranking! Over 96% of our customers have given us a favorable rating!
Making our customers happy is a top priority and we strive to improve these numbers even more. Have a question or an issue? Don't hesitate to contact us toll free at 866-366-1500.
"Brittany, Thank you so much. The lapboards were delivered this morning, without a hitch. You were professional and extremely helpful, going the extra mile to find out if my last minute request was possible. I appreciate all the support you have given me and I will be sure to recommend Optima and you personally to my colleagues. Thanks again."
- Maureen O'Brien-Muhlena, M.S., Des Plaines, IL (Excellent) Order #31722
"Speed of delivery and quality of product exceeded expectations."
- Vitally M, Phoenix AZ (Excellent) Order #16270
"Smooth transaction and fast delivery. I am very pleased."
- James H, Richmond VA (Excellent) Order #16174
"I purchased an outdoor cork board display case over the internet and received a timely confirmation of the order along with shipping information which I used to track the delivery process and check for date of delivery. The information was simple to use and the package arrived as promised by the company. The driver of the delivery company called and confirmed the address for the delivery when he was approximately 30 minutes away. Upon arrival I opened the package and the board was in perfect shape. This is the second board I have purchased from this company, and if needed, I will purchase more from them."
- Wayne J, Columbiana AL (Excellent) Order #15987
"Great service. Ordered product and was given postal tracking number and it arrived on schedule."
- Kathy C, San Rafael CA (Excellent) Order #16306
"To Whom It May Concern, When our church decided to purchase a dry erase board, we didn't know anything about them. Quality, warranties, and something called ghosting were all things that we weren't familiar with. I called the toll free number and a very polite and informed person picked up the phone and answered all of my questions. I was very pleasantly surprised. Placing the order, tracking the order, and scheduling delivery were all incredibly easy. I could not believe how smooth and trouble free everything went. I would truly recommend this company to any and everybody that is need of a dry erase board or any other product this company may carry. Sincerely, The Pastor (Small Country Church)"
- David H, Drummonds TN (Excellent) Order #15927
